Answers:
1. What is digital signage?
Simply put, digital signage is exactly what it sounds like - a sign shown digitally. Digital signage takes regular signage to the next level of communications. The most popular way to show digital signage is through a flat panel monitor. Software is used to create an eye-catching "presentation" on the monitor. Some software is web-based, which means that messages are sent through the Internet to the sign. This software allows users to integrate the multiple forms of messages; scrolling, text, pictures, live weather, sport scores, flash videos, picture sideshows, and much more, into one monitor. Top
2. What are the benefits of a multiple monitor setup from RealEyes Displays?
There are many reasons why RealEyes Displays does video signs better. Download our "Benefits" brochure for a quick list to start. After reading the brochure, you will see many of our competitive advantages. Why are these benefits so important? Let's look at the big picture. Through an Internet search you may find hundreds of digital signage software companies. They want you to buy their software, then use someone else for installation and support. If you search to find audio/visual companies, they will try and pair you with a software company for your solution. RealEyes Displays is unique because WE DO BOTH! We won't send you to any other companies or "refer" you to installation vendors. We are your single contact for planning, building, installing and supporting your solution. Top
3. Where is the best place to put a digital display?
Digital signage is most effective in environments with high traffic or long dwell times. Displays in high traffic areas achieve results by providing less exposure time to larger amounts of people. The areas with less traffic and longer dwell times are the opposite. They provide more exposure time to smaller quantities of people. Identifying these traffic zones is very important to the effectiveness of your digital signage. Areas with high traffic or long dwell times can produce the same results. Top
4. What sizes of monitors can you provide?
RealEyes Displays can provide a "single" monitor that range in sizes from 8" to 80". However, to create larger displays, RealEyes Displays can provide "video-walls" which are several monitors installed in an array to make on large presentation. Sizes for video walls can be anywhere from 3ft. x 6ft. up to 15ft x 20ft. Top
5. What can I show on a digital display?
The hyped phrase in the industry nowadays is "content is king." The more organized and targeted your presentation, the more effective it will be. RealEyes Displays provides software that allows you to split your screen into multiple zones. Each zone can schedule a different presentation. The presentation could be any of the following: scrolling text, pictures, live weather updates, sports scores, flash videos, picture slide shows, interactive Twitter updates, movie clips, web pages, Power point (converted to video) and much more. Top
6. How is this different than PowerPoint?
If you combined PowerPoint with Superman's powers and Batman's gadgets, you would have RealEyes Displays System. PowerPoint is limited in its abilities and is not designed for 24/7 playback. It cannot show live updated content, has limited animations and video functions, and provides little or no interactivity. Our digital signage can actually play PowerPoint presentations - but they need to be converted to picture or video format first. Top
7. What is the difference between business-grade and consumer grade monitors?
Business-grade or commercial-grade monitors tend to be quite different than the TV you find at your electronics store. A business-grade monitor is more robust, is rated to show content for more total hours and has a better warranty / service package. Plus, retail TVs typically lose or limit their warranty when placed in a business environment. Top
8. Do you have installers in my state?
Yes, we have installers in all 50 states! Top
9. Who creates the messages for a presentation?
Each customer will be trained on how to show simple content and if necessary, RealEyes Displays can create and manage your content for a nominal fee. Top
10. Can you play sound through the system?
Yes, you can play sound as long as the monitors in your system have speakers. Top
11. How many screens can show a presentation?
With RealEyes Displays' web-based software, you can show a presentation on an UNLIMITED number of monitors. Top
12. How do you update messages?
With RealEyes Displays' web-based software, each client can log into their online account, update messages from anywhere in the world - provided there is Internet access. Top
13. Can I see what my screen is playing even if I am not near it?
A RealEyes Displays' client can log into their online account and access the "preview" features of the software. This is helpful to ensure your messages are shown correctly in a presentation, even if the monitor is out of state. Top
14. Can you use this for interactive touch screens?
YES! Digital signage is moving towards interactive presentations where passersby can touch the screen to view more information. RealEyes Displays is happy to discuss this type of interactivity with you. Top
15. How big are the computers?
RealEyes Displays uses compact, commercial grade player computers. They are smaller than a DVD player and provide all the functionality needed to show a stellar digital presentation. Players are typically hidden in server rooms, ceilings or even behind the monitor itself. Top
16. How long will it take to install my system after I order it?
After your order is placed, a typical system can be installed and functioning in 2-4 weeks. Lead times vary by product availability, custom programming, and the number of locations in your project. Top
17. What are the warranties for the system?
Player computers, cables, and software are backed by a 1 year manufacturer's warranty. Monitors and video distribution systems typically have a 3 year manufacturer's warranty. Since warranties can change depending on make and model of the hardware, please be sure to discuss any questions with your project assistant. Top
18. What recurring fees are there?
To use RealEyes Displays web based software, there is a minimal subscription fee. This fee is to provide you with the best service and peace of mind that you will never need to manually update your software. Top
19. Do you provide free trials or demos?
Yes. RealEyes Displays provides free trials and demos to qualified clients. Visit the "Contact Us" page to discuss these options with a project assistant. Top
20. How much does it cost?
RealEyes Displays does not show pricing on our website because each project is customized. Certain factors such as cable distances, monitor sizes, optional custom programming and total number of locations can all change the price of a digital signage solution. RealEyes Displays strongly advises that you be weary of companies that show pricing because factors such as those listed above may come as "hidden" fees down the road. Rest assured, RealEyes Displays will provide you with the best price possible for your digital system - with NO "hidden" fees. Visit the Contact Us page to request a free quote and talk with a certified project coordinator about your digital signage project. Top
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